topic Re: Double image problem on sony bravia kdl40hx723 in Other TVs

Double image problem on sony bravia kdl40hx723

flynnoutdowns — Sun, 02 Sep 2018 15:27:31 GMT

My tv has suddenly decided to show a double image. I've turned it off and disconnected it from the power supply and then restarted after 5 minutes but no effect. I've made sure I didn't have it in 3D mode, any suggestions?

Re: Double image problem on sony bravia kdl40hx723

Sean_Mc — Mon, 03 Sep 2018 12:18:22 GMT

Hi there,

Welcome to the Sony Community.

Can you try resetting the TV which should resolve the issue for you. More details on how to perform this here.

Let me know how you get on?

Best wishes,

Sean Mc

Re: Double image problem on sony bravia kdl40hx723

flynnoutdowns — Mon, 03 Sep 2018 14:38:47 GMT

Hi Sean,

I did a reset before posting but to no avail.

Thanks for your suggestion.

John.

Re: Double image problem on sony bravia kdl40hx723

Sean_Mc — Wed, 05 Sep 2018 09:02:38 GMT

Hi John,

I would recommend getting in touch with the support team for further assistance here.

Best wishes,

Sean Mc