topic Re: Kdl40we663 App All4 My5 Iplayer Playback Issue in Other TVs

Kdl40we663 App All4 My5 Iplayer Playback Issue

Hazelxx — Mon, 07 Feb 2022 21:31:30 GMT

I’m having issues with All4, IPlayer and My5 which keep stopping and getting error messages about an internet error.

I don’t think it is internet as YouTube plays fine?

I’ve tried switching off at the plug, resetting my router and all software is up to date.

Has anyone else had the same problem & how did you fix it?

Thank you

HannahEd01 — Thu, 10 Feb 2022 15:36:58 GMT

@ Hazelxx, what's the error message? Have you tried refreshing internet content?

Hazelxx — Thu, 10 Feb 2022 17:04:32 GMT

Yes tried switching off at plug, tried refreshing Wi-Fi settings & tried a factory reset. None have worked permanently

HannahEd01 — Tue, 15 Feb 2022 16:18:11 GMT

Hey Hazelxx, do you get an error message?