SERVICE SONY Botosani

daniel.haidarli — Fri, 11 May 2012 09:19:13 GMT

That's my problem, exposed in a Sony email:

I have a Sony TV that is out of warranty. shortly after the end of the warranty beganto appear on the screen (multiplying from day to day) a lot of vertical lines whichimpeded view. I went to Botosani representative with Sony TV, I was told that the TV card is faulty and that should be replaced. I paid card, was ordered. after about a week I was called as the new card arrived. I went back to the bank representative office and amazingly we found that the display shows the samestripes. So either the new board was new or not this was the fault. I asked the oldboard. was my right. I was told that there was sent to Bucharest Sony, etc.. or can not give money back because the board can not be returned. feeling of beingcheated by a Sony representative was growing every minute spent at therepresentation. Please resolve this issue, either diagnose the problem andrelated repair, or by returning money paid for a piece that was found not to bedefective (if indeed it was replaced or repaired). I went for repair and other TVs(Samsung - for example). their representative have the right software for adiagnosis and repair was successful. SONY, and take money, and TV - Faultyand old piece missing. want to receive in writing the aforementioned address an official response, otherwise you have to ask me first consumer protection and not least Sony, drafting a complaint that Sony will send all representations worldwide.Believe me, I will. ccred that Sony can not pull Tepe!!!! TV was taken to my friend Michael BT representative PLATO, I was left to a specialist abroad.

Message was edited by: -Cass-

This post has been translated from Romanian

topic SERVICE SONY Botosani in Other TVs

SERVICE SONY Botosani