Tarpii wrote:
I followed the instructions posted on here to export, edit and import the channels from USB to remove the adult channels from my TV guide. (including disabling the auto update of channels within the technical page)
All worked fine at the time, but this morning, I have found that CBeebies had moved from channel 124 to 123, and asll the channels had been removed from the TV Sideview app, when I asked the app to reinitialize channels from the TV, all the Adult channels reappeared within my TV guide! What a waste of time.
Has anybody got a solution for this issue? Thanks, T
As Manuel says, there is no solution for this... I have even tried loading a clean channel list to the set AFTER it has been both factory-reset and power-cycled. - The set will STILL add-back undesirable channels and delete and re-order others!
A client of mine - whose business is in IT - has offered the opinion that all these problems are as the result of Sony's development team attempting to build up the UI from pre-existing modules; in much the same way as a child might attempt to build something out of a box of Lego that contains bricks from many different eras and even a few 'damaged' ones...
...His 'paradigm' is that things that 'don't quite' fit together properly might go unnoticed at an early stage of the build; but they will introduce errors which are amplified as the build progresses, to such an extent other innacuracies have to be introduced to compensate.
- But no matter what is done, a structure built on a wobbly base with components that aren't a proper fit is never going to be completely stable. The only credible option is to tear it down to the ground and start again.
Triswillmott wrote:
And Sony have sunk to a new low. I originally purchased the 55x8509C in August. I'm now on the third replacement and Sony just emailed saying they refuse to transfer the 5 year warranty to the new one I have and that it'll only have 3 month warranty honoured. Pretty sure they're breaking a law somewhere now right??
Triswillmott wrote:
@jain236 unfortunately I've not much other choice. Currys refused an exchange or refund, so I'm stuck in a loop with Sony. Should've learnt my lesson when my 55w905 packed in after a year, God only knows why I choice the X85 as its replacement.
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Not sure from what you wrote if you purchased the set or it was a replacement for an older set given out under warranty?
At this stage you need to get Trading Standards involved I think... The original set is proved (as the testimony of dozens on this forum alone will corroborate) to have serious manufacturing defects. The replacements have had the same fundamental defects (i.e. a UI/OS that is not fit for purpose). - There are previous indications on this forum of Sony attempting to stifle the outcry about these sets; both through censorship and manipulating the forum...
That they are now apparently resorting to this new low is as unsurprising as it is unacceptable. Certainly; they have no basis to limit your 5-year warranty as this was originally 'purchased' with a set that should have been working propelry; as well all know, these sets just don't!
However; there is a caveat in so far as - if it's the case that your latests set was supplied under the warranty on your original set (the 55w905) which presumably broke down under its guarantee ; there may be small print which 'entitles' them to limit the warranty on any replacement... Unfair I know; especially when they've replaced your original set with a known dud! - But it would take an expert to look into that fine print.
My wider view is that Sony are now very clearly indulging in deceptive practices; which would be contrary to the Consumer Protection Against Unfair Trading Regulations...
http://www.legislation.gov.uk/ukdsi/2008/9780110811574/contents
Unfortunately, it will take one or more Trading Standards departments to get involved here for these regulations to have any bite... And the TSOs need to know about the multiple people experiencing inter-related problems with these sets which have been, and continue to be, quite clearly, mis-sold.
Bear in mind that the sets don't even function properly as basic domestic television receivers... That is core to them being legally unfit for purpose and is enhanced by the lack of other functionality.
Sony should,by rights, be recalling these sets and taking steps to ensure their existing 'victims' are fully compensated in some way for the time absobed and distress caused by these issues.
