Share your experience!
When switching on, the top of the screen is black for a short time before the full picture appears. This also happens occasionally whilst changing channels. Is this normal? We usually are watching via a Sky box.
Hi there,
Welcome to the community.
We'll check to see if this is normal and update you when we know more. Maybe some other members can advise you until then.
Best wishes,
Ed
Moderation Team
Hi Electricity36,
Does it remain like this for a long time? Have you tried pressing and holding the power button for like 10 seconds until the TV restarts?
Cheers,The_Black_Rose
