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55W805C

sithee
Explorer

55W805C

Hi the TV is stuck on the reboot screen. I had the TV delivered today (SAT 8th August) it asked to be updated and that reached 100% no problem. I have tried the factory reset but it doesn't work. Once you power up again the Sony logo appears for a split second then the reboot screen comes up again.
Any help would be appreciated
2 REPLIES 2
sithee
Explorer

Also it will not go in to standby mode. The remote has no effect at all
Pavvy8
Member

sounds like its a faulty one- its best you return it immediately to where you bought it from for replacment or refund- dont accept repair