55XE8596 White line edge problem

[jan.chvojka]

Hi all,

I have just bought a new Sony KD-55XE8596 TV and I'm experiencing an issue with randomly flickering horisontal white stripre spannig all width on movies played through android tv environment. Here is the deal on the first picture:

You can see the white stripe on the same scene. Its played through Plex. I tried play it with VLC and it was the same. Then I connected my tablet and played the same movie through hdmi and there was no flickering white stripe.

Shoud I return my new TV to the seller? It's really annoying to se this on dark scenes.

[Anonymous]

Hi there,

Have you tried a factory reset?

Best wishes,

M