Registering a new product

[Lindseyhez]

Trying to register our new TV to get the £300 cashback, the site has allowed me to register an account but won't  let me register a new product...options are there  but when I click or type on them...nothing happens. I have used mobile and a tablet to try...any suggestions?

[jumpsuit]

Hi @Lindseyhez and welcome to the Community

Just checking a couple of things...

Was it for a 55A1 OLED TV?

Was it via this page?

https://www.sony.co.uk/offers/a1cashback/login

I have just checked the page after that one and it lets me type a serail number /

select date of purchase etc. (Although from a desktop PC)

Let us know

Cheers

[Lindseyhez]

Thanks for the link....it does work but that's to claim cashback with you can only do 30days after purchase/registration......it won't actually allow me to register the product.

[jumpsuit]

Hi again

 I have just tried to register your model TV

and it lets me fill in the forrm ok:

Were you trying to register it at: https://www.sony.co.uk/mysony/product/register

cheers