Sony Model: KDL-32CX520

[hotblondi]

After a software upgrade, I now have a problem I cannot seem to resolve and it is driving me insane can anyone help please !!!!The screen now reads under connection results.... Cable Connection- OK;  Local Access - Failed;  Internet Access - Failed.  I have checked the router and the internet  connection in the house and it is perfect.  The router is not beside the TV but I have a wired connection and the connection is showing a perfect signal?????

[Sean_Mc]

Hi there,

That sounds very frustrating. 

I would suggest trying a reset or a Factory Data Reset on your TV which should resolve the issue.  You can find more details on how to do this here.

Let me know how you get on?

Cheers,

Sean Mc