Sony XR-55A90J pixelation issues using card reader (CA module)

[klpeter51]

When using a card reader (CA module) to view scrambled/unscrambled TV channels, pixelation occurs with the 2 latest firmware updates. It was a firmware problem Sony fixed back in 2022, but now Sony has reintroduced it with one of the 2 latest firmware updates. I am running the latest firmware: 6.8156.

It behaves exactly like it did in 2022 when they first introduced the problem. When the CA module is inserted the image pixelates. When it is removed it doesn't.

Sony: please fix the firmware

[JiriTous]

Another firmware update has been released, but it didn't fix anything.
I want to thank Sony for not giving a damn about its paying customers.

[moose_it]

well, i swithced to setopbox because it was already so terrible, i couldnt watch the TV.


@Sony, PLEASE repair this SW error! i bought a expensive OLED TV, which stopped working after just few years, so my wife is telling me that never ever we will buy Sony!   Change it! 

[LightFoot]

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@moose_it wrote:

@Sony, PLEASE repair this SW error! i bought a expensive OLED TV, which stopped working after just few years, so my wife is telling me that never ever we will buy Sony!   Change it! 

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Hi @moose_it   @ Sony is just another user from 2004 that chose an unfortunate name. Unfortunately Sony will not see your threat or demand on here, please see Welcome below.

[moose_it]

OH, sorry....  do you know if there is anyone who can ask Sony global support for their heads up, please?

this issue is already causing me to swich to other manufacturers, but i like Sony products, but without support fixing bugs....................