update to v6.2671 firmware KD-49XE9005 failed

[Osozu1_.]

Hi I have problem with updating to latest firmware from 27.10.2017 v6.2671 online update found nothing also when i update from usb stick tv start updating but after about 25 percent it reboot and say update succesfull but firmware is not updated at all. TV still has initial nougat from april 2017, i have also ttried factory reset and update but nothing has changed.

What else shou'd I do?

[jumpsuit]

Hi

Sorry to hear you'll have to wait a bit longer.

I'm not sure if you were asking me or Sony to make an updated firmware.

(I don't work for Sony)

Have you arranged the repair?

(Will the store still exchange if you have arranged it?)

If you have and are worried about any damage  then

take video / photos of the condition of the TV before it leaves for repair

just in case.

Sorry there's no easy fix.

Keep us posted in your other thread.

Cheers