Phone takes a long time to charge

[Gerard11]

Phone takes a long time to charge.

GT

[Emil]

Hi @Gerard1,

Welcome to the community!

As this is a global community I have translated your post to English using Google translate, please keep your posts in English in the future. :smileysmileythumbsup:

Charging a Xperia E5 from zero to full takes 3 hours and 30 minutes when the phone is turned off. How long have you experienced that it takes to charged your device? Have you had a chance to charge your device using more then one charger?

Let me know how it goes!

[js7]

It has been on charge over night and has only reached 7%. When I do manage to switch it on the battery drains within minutes. Have tried using volume up  and power switch. Have managed to do a reset. But still having the same problem. Now on charge but no light at all

[Emil]

@js7I'm sorry to hear this. It sounds like you have already done all relevant troubleshooting. I recommend that you get in contact with your Local support team for assistance with having your device sent in to an authorized service center for further troubleshooting and repair.

Let me know how it works out.