iPlayer on BDP-S185 will not respond properly to remote control?

[Jahoolii]

As described above, I'm having no joy with the iPlayer on my new S-185 (one of the main reasons I bought it). Using the arrow buttons on the remote to navigate the iPlayer interface results in completely random operation. It simply will not let you select certain menus - you can try, but it will just flicker and select a completely different menu entirely. I simply cannot access any of the services I want.

I think other users have had similar issues with different Sony Blu-Ray models and had success by resetting the hardware to factory setting etc. I have done all this and ensured that I have the most up to date firmware. Still no joy... has anyone got any ideas??

[mark_imark]

Correct the S185 doesnt have any options around enabling javascript. I have the same issues as do countless others.  I have heard from other forums and frustrated S185 users that this issue is related to the latest s/ware update but of course there's no way to downgrade the version to try this.

SONY - The idea of a support forum is not to try and let us work it out for ourselves, but help. Happy to supply any details you need.

Anyway can we get some answers - judging from the number of posts there's obviously a widepsread issue with this player. Or I could just take it back I suppose. But really, that good enough SONY?

Look forward to an update!

[mark_imark]

Ok great - no reply whatsover from SONY.

Guys the idea of a support forum is NOT to let us try and figure this out. C'mon where is the support?

Right now can you understand how frustrating this is? Really? If no reply to this post the player is going back.

Really, really poor experience no wonder Sony has so many issues.

[draigalban]

See the other thread, still active:

BDP-S185 freezing when BBC iplayer is selected

https://www.sony.co.uk/discussions/thread/163571