Netflix not working after updating firmware to v8.213

[kkontus]

Hi all,

Did anyone have issue with Netflix after updating firmware to v8.213. I have KDL-48WD653, updates were installed a couple of days ago. I tried all recomended (factory reset, turning all off, etc) but I still get Netflix error tvq-pm-100 (5.2.6) and We're having trouble playing this title right now. Please try again later or select a different title.

Netflix works fine on tablets, mobile, laptops on the same network.

Did anyone experience same issues? 

Thank you

[Anonymous]

Hi there, hopefully this article will give you some ideas. You'll find other Netflix articles related to your device here. If you continue to experience issues you may want to get in touch with UK Support here, although in your case you might want to contact Sony Italy here instead. Good luck!

[kkontus · Accepted solution]

Tnx Arthur, I managed to resolve my issue by factory resetting my router, looks like my router had some cached content because factory resetting my tv wasn't helpful.

Tnx once again.