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DVD problem playback

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Cheltonianbird
New

DVD problem playback

Just bought dvd playerDvpSR760H. Plays all bought DVDs but refuses to play any of my DVDs that have previously been recorded from other sources. Can anybody tell me why, please? Absolutely gutted because we’ve had to get rid of our old DVD player because we’ve got a new telly that doesn’t  scarts And it’s too big anyway. Can’t play any any of our family DVDs with children on.

3 REPLIES 3
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SatoruGojo
Community Team

Does it show you any errors or just like a blank screen? They used to work on the old DVD? @Cheltonianbird 

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Cheltonianbird
New

Initiallly it shows ‘loading’ then it just says unable to play this disc. I put it in my Mac and it said ‘you have inserted a blank disc’ . It plays discs +RW recorded on my daughter’s Dvd Recorder but all my discs are -RW

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EMS_MO72
Community Team

Hey @Cheltonianbird 

 

Make sure that the files on the discs are playing with the supported formats of the Player, you can find it here page 10: https://www.sony.com/electronics/support/res/manuals/4566/f199f4750d7b1a15524a014e6b3542d3/45663352M...

 

Try to test them on other device and check again if possible.