Problem with the FS 215M

[bouyguestelecom]

Hi eberybody,

i have two questions..

The first is:

When i bought the computer there was a rubber pad who was missing... Do you know how can i get it one ?

The second question:

Some times the mouse pad is freezing, the pointer do not move for few secondes... do you know why ?

Thanks by advance for your answers !!!

Sincerely,

Pierre

[rich912]

Hi Pierre,

I am afraid that I am unable to help with your first question. This is going to be very difficult to find. I can only suggest that you try and make one to fit.

Have you checked that the correct drivers are installed for the touchpad? In Device manager, under mice and other pointing devices, this should be identified as an Alps PS/2 Port Pointing Device. If identified as a PS/2 Port Mouse then you need to reinstall the Alps drivers, which you will find in the Drivers folder under Pointing

[bouyguestelecom]

thanks man for your answer

i would like to know if sony can give me a such rubber pad ?

thanks for your answer


ps, for the pointing i will install the correct drivers...

thanks

[rich912]

i would like to know if sony can give me a such rubber pad ?

Try contacting Support at Vaio-Link and speak to them very nicely. As a rule Sony do not supply spares but if you explain that it was missing, on delivery, they may just put one in the post to you ¿ worth a try!!

[bouyguestelecom]

thank RICH for all your answers...

i have open a case in the e link, i think it's what you advice yo me ?

Thanks for all and have a nice day...