Cannot turn on MDR 1000x

[jasperna6]

Hi there,

My MDR 1000x suddenly does not work, and cannot be turned on. I have tried reset with pushing Power and NC buttons together, it still does not work. Could you help me with this.

Thank you.

[IamNic]

Hello @jasperna6,

were the headphones connected to a PC/MAC via USB as stated by the help-guide?

You should also try to initialize the headset as described here: http://helpguide.sony.net/mdr/1000x/v1/en/contents/TP0001176175.html

- Nic

[jasperna6]

Unfortunately, this does not work。

[jumpsuit]

Hi @jasperna6

If you tried what IamNic suggested with no luck

then the only option left is to contact Support, details here.

Cheers

[jasperna6]

Thank you, I have request repairing.