WH-1000XM3

[skunkie01]

Hi 

so this may have already been asked, I have a KD55XE9005, I’ve just received some headphones WH1000XM3, I can’t for the life of me pair them with the TV the H/Ps work with my iPhone XS, I can pair a Bluetooth speaker with the tv. 

any ideas.  

[IamNic]

Hello @skunkie01,

your TV probably doesn't support the right bluetooth protocol to work with the headphones.

But that is just an assumption.

There are dongles which you can connect to the headphones-audio-jack to connect the headphones to.

- Nic

[skunkie01]

I believed the Bluetooth protocol is A2DP which the spec sheet for my tv says is there. 

[IamNic]

Hello @skunkie01,

did you delete all bluetooth devices connected to the TV before trying to pair the headphones?

Are the headphones in pairing mode?

- Nic

[skunkie01]

There are no other items connected, I connect my HK studio 4  speaker to confirm Bluetooth on Tv is working

[dazeagle]

Won't work. Mine does same thing.

[skunkie01]

After updating TV software, headphones are working fine.