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WH1000-XM3 iOS 12 - can’t connect

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dsaetre
New

WH1000-XM3 iOS 12 - can’t connect

After upgrading my phone to iOS 12 I’m unable to connect the headphones. Tried “forget device”, resetting network settings on phone etc. but nothing works. The phone simply does not see discover the headphones. Any solution?

1 REPLY 1
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IamNic
Expert

Hello @dsaetre,

 

deleting the headphones on the phones side doesn't help.

 

You need to bring the headphones back into pairing mode which works like explained here: https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703115.html

 

 - Nic