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Impossible to read Sony's film offer

SOLVED
Tomlechti
Visitor

Impossible to read Sony's film offer

Hello  everybody here !!!

Thursday, I just received my Xperia Z2 and I saw that Sony offers 6 films for the buyers ... but I've got a problem ...

I just used the code and used Video Unlimited app for reading these but when I choose "Download" he get a XPD file and when I "click" on it, it says "impossible to open the file".I tried many times but always the same problem.

I use Video Unlimited on my PS4 and on it, I can watch these films but it's impossible on my Xperia Z2 by using the same app ...

Someone can help me ?
Is there something I did bad ?

Thanks in advance for your help.

Regards Tom

PS : Sorry if my English is not great, I'm French Face_with_stuck-out_Tongue

29 REPLIES 29
Tomlechti
Visitor

I can't "click" on it.
But I saw something that doesn't please me ..

The phone said me that my ROM is almost full so, it asked me to copy data on the memory card.
It did it ... IN THE ROM !!!! Anguished_Face

I don't understand, it seems the phone sees my card but can't use it 

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_alexdon_
Expert

What card are you using?Try to reformat it.

alexdon
Tomlechti
Visitor

Sandisk Micro SD 32 Gb Ultra (red and grey model).

I tried to format it in the phone, it only erased data on it but my phone seems not using it

Can I format it on my computer ? Fat or NTFS mode ?

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_alexdon_
Expert

And you can see it in the phone?In settings-storage?

alexdon
Tomlechti
Visitor

Yes I can.

Photos, videos, music and apps can be record on it

These Fu***** films can't ..
And when it says my ROM is 75% full and want to copy files on the card : it doesn't work and stock it ... in the ROM ...

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rimas1618
New

Until I update the Xperia launch it was showing the offer and when I click the offer it asking me to update the launch. After update I can't find the movie offers.

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_alexdon_
Expert

You should contact xperia care:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
Tomlechti
Visitor

I didn't try one thing :

Format my Micro SD card on my computer.
Do you think it can change something ?

I'll try to contact Sony Care tuesday

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_alexdon_
Expert

Try a low level format on your PC.

alexdon
Tomlechti
Visitor

To put the card memory BEFORE the first ignition of the telephone can have an incidence ?

And how can I make a low level format on my computer for the Micro SD ?

EDIT : I just tried my another Micro SD card I have in my old phone and same problem, it says "impossible to stock the film on the micro SD card" ...

Having the problem with one card, maybe an isolated problem with this card but with 2 ... Isn't there an option I missed on my Z2 ???

That's totaly Crazy ...