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Sony Xperia Z factory reset

JustinSain
Visitor

Sony Xperia Z factory reset

I dropped my phone and the screen got cracked. I cant access my phone via USB either as I cant unlock my screen. Is their a way that I can reset it? 

It is a Sony Xperia Z

Thanks 

10 REPLIES 10
Jonas
Master

Hi @Tickman,

What exactly isn't working for you? If you can't remember the password, perform a software repair using Xperia Companion. Do not connect the device to the computer until you are asked to do so during the repair.

All data stored on the internal storage will be deleted when you perform the repair.