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Xperia ZL, IR-Blaster doesn't seem to work with Remote Control App

SOLVED
mlonline
Visitor

Xperia ZL, IR-Blaster doesn't seem to work with Remote Control App

Hello everyone.

A week ago I bought the xperia zl phone and I tried to also use the pre installed "Remote Control" App to use the built in Infrared blaster. I can't make it work though. What I did is:

- I manually installed two deviceds (projecter / av receiver).

- Through the remote control software I programmed some keys in holding the original remote of the device in front of the infrared blaster of the ZL. The Remote Control App told me that it 'Learnt the command'. I then saved everything and tried to use the programmed button but both deviced don't react. It seems the infrad signal is not sent out.

- I also tried to hold the infrared blaster of the zl really close to the deviced - still no reaction.

Do I miss something? Does infrared have to be switched on seperately? I checked in the apps and all Remote Control Apps / Service seem to be running.

I did uninstall / disable some sony apps before but I don't think I disabled relevent apps for the remote control to work....

Anyone having the same problem? or a solution Slightly_smiling_Face ?

Michael

1 ACCEPTED SOLUTION

Accepted Solutions
Rickard
Master

This has been investigated and in case you have this problem the phone needs to be repaired or replaced by a service location.

Please contact a service location or local Sony Xperia support (http://www.sonymobile.com/global-en/support/contact-us/) for assistance.

View solution in original post

148 REPLIES 148
GeoffH
Enthusiast

experia Z does not have IR port as far as I'm aware, I use a network to control my sammy TV with an android app

mlonline
Visitor

Right, Z doesn't, but ZL does. Sony also has a 'Remote Control' App pre installed for that purpose.

http://developer.sonymobile.com/2013/01/10/develop-innovative-ir-remote-sensor-related-apps-for-xper...

GeoffH
Enthusiast

ah sorry my bad - didn't realise that

thanks for the info

not sure I can help you with it as I have no experience of that function

someone I'm sure will be along

if you have another phone with a camera or a digital camera handy you can check to see if the phone is outputing a signal by viewing it through the camera - you will see it light up

mlonline
Visitor

Thanks for the advice, I will definitely do that to see, whether there is an infrared output or not. Will inform you all about the result.

mlonline
Visitor

So, here is what I found out: There is only a visible signal when I use the presettings of a random device from the list. As soon as I use a key which I progranmed manually there is no signal. Problem I have now: the devices I have are not in that list Winking_Face

Rickard
Master

I tested this also and it seems there's a problem with learning new codes, i get the same problem as you. I will escalate this.

mlonline
Visitor

Thanks, appreciate your feedback. It is good to know that Sony is doing something.

bt7
Visitor

I am having the same issue as mlonline, but there is signal.

GLEAMJEWELS
Visitor

My learning functioning also not working I bought this phone only coz of it learning function please check it and update as soon as possible