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2015 Bravia Android TV Issues

NickCo1979
Member

2015 Bravia Android TV Issues

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

 

 

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

 

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

 

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

 

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

6,373 REPLIES 6,373
frankie1g
Member

Not uk today would be nice to hear from the Irish owners how it's gone Sent from my Samsung device
Anonymous
Not applicable

Hi all

 

Just to confirm - todays update is NOT for the UK.  It is for the EU contintent + Ireland.

 

Thank you.

Caledonian_TV
Contributor

And that would do what exactly?  - Disable YouView?  

 

Will it cure...

 

~SHOCKING latency on HDMI inputs when outputing anything other than PCM via optical; making the set effectively unfit for use (as the switching source) with a home theatre system...

 

~ Uneditable (in any practical sense) satellite tuning lists - deleted chanels randomly restoring themselves; wanted channels randomly deleting. Mind-blowingly incompetent UI

 

~ Dubious ARC compatibility - latancy issues aside.

 

~ Random self-deleting of satellite channels from favourites lists

 

~ Random lock-ups; especially while trying to adjust settings.

 

If so it might be worth a try!

cphoughton
Explorer

Hi Does anyone else have to constantly reboot their tv's due to the damn things slowing down. Regards Craig 

 

Edited by Drew - Personal info removed

frankie1g
Member

Er yes  Sent from my Samsung device
Caledonian_TV
Contributor

The O/S that underpins these sets is basically completely unfit for purpose...   They' don't even function well as a basic display!  - Frequent reboots are par for the course.

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manuelsal
Member

The satellite channel list are unusable completely if you use YouView. I tried to use the tool to edit the program list but it doesn't work very well either, I had a set of channels and now it is changed. When you use a custom list, moreover, the phone TV SideView app doesn't correctly handle the channels anymore. I'm still new with this TV but the software is really crap.
Unhappy owner of a KD-49X8307C
Caledonian_TV
Contributor

I have very poor internet access; so never installed YouView ( I refused to 'agree' during the update). Obviously I don't use any of the other online services either; and have disconnected the set from my network...  

 

I have similar issues to you...  What I REALLY object to is the inability to delete the porn channels and other things I find offensive; even if you set up a 'favourites' list, using the +/- buttons can still cause one of these channels to come up - this just isn't something I want in a normal family home... 

Anonymous
Not applicable

To All (UK)

 

Sony has announced that a new firmware will be released thursday (10th December).  This is to address some of the issues that you have been reporting as well as improving general stability.

 

  • Responsiveness of the IR remote control
  • Occasional black screen while powering on the TV
  • Occasional black screen with sound when switching off the TV
  • TV rebooting during channel changing

 

Please see link below for more information:

http://www.sony.co.uk/support/en/content/cnt-hn/prd-tvhc/android-tv-features-uk

 

In regards to HDD Recording and PaP/PiP, this has been delayed until 'before' 31st March 2016.  See link for details:

http://www.sony.co.uk/support/en/article/73499

 

Thank you.

noelc63
Member

Re: Today's update

- Still no PIP/PAP

- Recording/Pause Live TV still missing

- That satellite channel editing monstrosity hasn't changed.  Still no ability to export program lists.

- Remote still laggy at times, with pauses of up to 5 seconds not uncommon.

 

Overall, more than a bit of a disappointment.