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2015 Bravia Android TV Issues

NickCo1979
Member

2015 Bravia Android TV Issues

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

 

 

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

 

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

 

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

 

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

6,373 REPLIES 6,373
g13ryj
Explorer

Hi

 

I have been having the same problems as many of you on here.  I have just checked for an update this morning and its currently downloading one.

 

Looks like they are pushing it out today to the UK.

 

Cheers

 

Gary

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andipr
Member

Thanks Gary - Keep us posted.

 

Nice surprise that it's early - hopefully it will be stable.



My Model KD43X8309CBU
Anonymous
Not applicable

Hi guys

 

As the person said above:

Sony has released an updated firmware version for UK enabling HDD Recording and PiP/PaP

 

For 2K TVs:

http://www.sony.co.uk/support/en/content/cnt-dwnl/prd-tvhc/bravia-kdl-2K-w-firmware-update-v3315-eua...

 

For 4K TVs

http://www.sony.co.uk/support/en/content/cnt-dwnl/prd-tvhc/bravia-kd-4Kmodels-firmware-update-v3315-...

 

A collection of FAQs:

 https://community.sony.co.uk/t5/televisions/faqs-hdd-recording-and-pap-pip/m-p/2142745

 

Cheers

 

adyjay33
Member

At last... lets hope this works...

KD-55X8509C LATEST FIRMWARE
NOT A HAPPY CUSTOMER!
profile.country.GB.title
darrenj11
Member


@adyjay33 wrote:

At last... lets hope this works...

KD-55X8509C LATEST FIRMWARE FEB 2016 (3179)
NOT A HAPPY CUSTOMER!
SONY SORT THIS OUT BUILD DATE 2015/10


So why you not happy now?

adyjay33
Member

Eh Darren?

 

I am not happy as my signature says, because thats how I feel about the last FW update as my signature has that on it, plus I am not happy as the TV without this new FW is to be quite frank, a right royal pain.

 

I have not had time to look at the new FW yet as its only just come out, if this solves ALL my issues then it will be replaced with "A Happy Customer" and I shall be happy as I have wasted a lot of time on this TV and the problems will be solved.

 

I hope this does solve all the issues as its about time!

 

Dont know why you said that really, it looks pretty obvious to me.

 

Nevermind 🙂

KD-55X8509C LATEST FIRMWARE
NOT A HAPPY CUSTOMER!
Anonymous
Not applicable

@adyjay33

 

This firmware does solve 'some' issues, but primarily it is to add the long awaited features of HDD Rec and PIP/PAP.

profile.country.GB.title
nealrushforth
Explorer


@Quinnicus wrote:

@adyjay33

 

This firmware does solve 'some' issues, but primarily it is to add the long awaited features of HDD Rec and PIP/PAP.


Do we know the issues that this resolves?

Anonymous
Not applicable


nealrushforth wrote
Do we know the issues that this resolves?

 

I dont have a list im afraid - same fixes as EU FW release.

 

But IR Blaster issue for one:

https://community.sony.co.uk/t5/televisions/2015-android-tv-bugs-and-issues/m-p/2040428#M34639