Share your experience!
Just bought a 49XE9005 - and am very happy with it but for ONE major issue.
I disable all the major processing functions on all TVs (I work in TV as a day job and llike to see pictures as un-enhanced as I can so they look as true to the pictures I see at work as possible).
HOWEVER - when I disable Live Colour (i.e. set it to Off) - when I watch Sky+HD (not Sky Q) connected via HDMI and watch 1080i native shows - like Strictly, The One Show etc., I noticed some very nasty jump backs on shot changes/cuts (you can clearly see it on crawling captions, just after a shot change the crawl jumps back - and it's very easy to see when you film the screen in Slow Mo on an iPhone). It's consistent on some test footage I have on my Sky+ HD box, but watching Strictly on Saturday (first show I watched on the new TV) it was happening all over the place.
It can also be really obvious on the BBC News Channel ticker at times too. When I enable Live Colour on Low, Medium or High, this 'jump back on a cut' disappears.
(I do have Motion Flow set to Off)
I'm not convinced that there aren't other odd things happening on shot changes either - but the jump back one stops if Live Colour is enabled.
Has anyone else seen this? Could it be a faulty TV - or have I uncovered a general processing bug?
I don't want to run with Live Colour enabled...
I suspect I may master some 1080i stuff with timecode burned in - then film the result to see what is happening...
Hi sneals2000,
Thank you for your message and welcome to the community. We are looking into this and someone will get back to you shortly.
Thanks,
Pascale_F
Hi @sneals2000 - getting in touch with Support (as you have done) is the best course of action here, as it looks like this needs further investigation. Cheers, C
There is no better way of wasting your time than contacting Sony support. They know nothing about TV and their own products...