Enabled Live TV & Catchup disabled on remote TV button shortcut

[dani996]

Hi I have a TV button shortcut on my A90k bravia remote and it’s linked to the youview live tv and catch up, when I press it now it says “Feature not available because this app is disabled”, I have been through the settings and made sure the app is enabled and works if manually selected but it still tells me it is unable because it is disabled through the remote. The button works when ported to the other digital tv app but not youview, would really like this to be working correctly. I can possibly factory reset but would not like to set up all again leaving this message so hopefully Sony may see this because i feel it is an update issue it worked before for me but has since stopped working, thanks any recommendations will be greatly appreciated.

[Albro27]

Me too.
And yes seem to happen after a software update.
I have also tried disabling and re-enabling the app, re-setting the remote but nothing solved the issue. 
I'd rather not do a factor reset as it was a pain to set the TV up in the first place especially as I use 'normal' TV to record programs to a hard disc and getting that all to work was somewhat challenging. The TV is generally great but the interface is pretty awful!
If Sony have caused the problem with an update, they should fix it with another update.

[Stinser]

My TV (XR-55X90L) updated last night and I immediately noticed the TV button would no longer take me to Youview - 'feature not available because this app is disabled'. Tried doing the obvious things with no success. I'll hold off from doing a reset, since I've only had the TV a couple of weeks and have just got everything how I want it ☹️ Do Sony monitor these pages? - I presume not.