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Internet messages on Tv

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Chunk828
Explorer

Internet messages on Tv

I keep getting messages on my Sony Bravia that I’m not connected to the internet, then a few seconds later that I am connected. It seems to have happened since a recent update. I have done a factory reset and it’s not solved the issue. 

2 REPLIES 2
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LightFoot
Specialist

Hi @Chunk828 

 

What is the full model number of your TV (it will start with KD) and what are the details of the connection? When this happened to me it highlighted a failing Ethernet switch. I believe the latest software tests the integrity of connections to a higher decree. 

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Chunk828
Explorer

Hi,

 

my model is 

KD-43XF8577

 

the problem has started since the recent update, a week or so ago.