Share your experience!
I have just purchased a Sony Bravia KD 55X7053 55 inch and notice that, when cleaning the LCD, it moves in and then back out a few millimetres at the base of the screen.
Is this usual behaviour?
This is my first time with a 55 Inch, my 42 inch does not do this.
Phil
Solved! Go to Solution.
Thank you for prompt reply.
I have just received this reply from Sony Support:
Dear Mr Galvin
Thank you for contacting Sony support.
With reference to your enquiry regarding your Sony KD-55X7053, as part of the design, the gap between screen frame and LCD screen is normal when pressure is applied. This is to allow the LCD panel to move a little to absorb impact and protect it from colour non-uniformity of the panel.
A small gap between the panel and bezel is allowed, as part of normal procedure and is not a fault.
Should you have any further questions, please feel free to reply to this e-mail.
Thank you for your enquiry.
Yours sincerely,
Yomna
SONY SUPPORT TEAM
It’s normal for wall-mounted TVs to move a fraction.
But is your TV wall-mounted, and are you talking about the screen moving with the bezel (normal) or within the bezel (err....EDIT: also normal, apparently)?
Thank you for prompt reply.
I have just received this reply from Sony Support:
Dear Mr Galvin
Thank you for contacting Sony support.
With reference to your enquiry regarding your Sony KD-55X7053, as part of the design, the gap between screen frame and LCD screen is normal when pressure is applied. This is to allow the LCD panel to move a little to absorb impact and protect it from colour non-uniformity of the panel.
A small gap between the panel and bezel is allowed, as part of normal procedure and is not a fault.
Should you have any further questions, please feel free to reply to this e-mail.
Thank you for your enquiry.
Yours sincerely,
Yomna
SONY SUPPORT TEAM