No wired Lan

[Dogsrod]

Hi 

Got a KD-43X8307C android TV.

Worked faultlessly for first year or so then wired LAN kept dropping out. So much so I bought a firestick and that's been faultless for last 12 months using same modem and ethernet cable.

Few months ago I decided to take ethernet cable out of firestick and back into TV. It wouldn't connect. After some research I altered static IP address settings (which I now cannot find) and it's worked for a couple of months and now stopped working.

Why should it be so hard to connect a TV to a modem a foot away and get a good constant connection through a set up wizard?

I can go back to firestick but don't see point when I have an Android TV and another TV crying out for fire stick.

Latest software on TV, tried router and TV reboot etc etc. Any ideas?

Thanks.

[williamfsmith]

It should be automatic LAN connection with DHCP switched ON in router settings.

Most Routers are more intelligent these days and will issue use the same IP address whenever a specific device connects so manually assigning static IP addresses is unnecessary

[Peter_S.]

Hi Dogsrod,

Have you checked our troubleshooting article?

https://community.sony.de/t5/how-tos-faqs-tvs-home-cinema/how-to-amp-troubleshooting-for-your-tv-int...

Maybe it helps solving your issue.

Cheers
Peter

[Tonycv51]

Try turning off IPV6 on the router if it's on? 

[Dogsrod]

Tried all of above. Seems I can get connected by inputting settings I found from BT page, but everytime TV turned off then on again it doesn't always connect unless I unplug TV and internet hub? Nothing else wireless or ethernet affected.

Beginning to think it's more a BT issue than TV issue.