DSC-RX100M7 not listed in the warranty activation dropdown list

[AWT1947]

I can REGISTER the purchase of my RX100M7 because it is selectable on their registration page dropdown list but I cannot activate either the standard warranty or the three year extended warranty I purchased because THAT dropdown list only goes up to the RX100M5.  It offers a "Model not listed" option with a data box for the model number in free text, then the system rejects the whole painfully filled in page with a "Have you selected the correct model number?"  Well.... NO! - because it ain't there to select...  

So... is my £149 extended warranty valid yet?  I am guessing not... What about the "standard 1 year guarantee" - that neither?

[The_Black_Rose]

Hi Elaherd,

That's very strange. It should be listed. Can you provide us with a screenshot?

Cheers,

The_Black_Rose

[elaherd]

Thanks.   This is a shot of the dropdown list that I get - tried on 2 computers and 1 iPad.





Elaine

[elaherd]

Sorry but I have tried to post a screen shot without any luck and The forum will not accept an attachment. Many thanks for all your help.

[MRVIDEOSCOPER]

Just spent £5000 plus on sony camera body and lens and find it impossible to activate my warranty.When i try to put in my activation code there is not enough space in the box to put all the code into.Pretty disgusted with SONY.I had a similar problem a few years ago with another Sony product and i was put through to somebody to speak too in a foreign country,and when i gave her the model number from the back of the camera she told me that Sony did not make that model.I REST MY CASE