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Call barring password

TonyB5151
Visitor

Call barring password

Hi, i have a new e5 to replce my old one, i have a sim only contract from Tesco (02) i try to call australia but call barring is on, when i try to change the phone asks me for a password??, the Sim card works fine in my old Phone, i have spoke to the network provider and all is good from them HELP please

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