How to manually restart xperia e5

[Marija5]

Since the phone cannot be opened from the back, and the battery is integrated, could you please advise if there is a way to manually restart the phone? I wasn't able to unlock it, and after that the phone just died, and I am not able to turn it on.

[Emil]

Hi @Marija5,

I'm sorry to hear this.

You can force your device to restart by holding down the volume up and power key simultaneously for 10-15 seconds and your device will restart itself. Note that this will not delete any personal information you have stored on the device.

If you are still experiencing the same behavior I recommend that you temporarily remove any SIM and SD card from your device to see if they may be the cause of this behavior.

Keep me posted on how it goes!:smileyhappy: