msc or usb mass storage mode without root?

[kissja74]

according to xperia support, there is an option to choose between mtp and msc. i sent them this screenshot two days ago, no reply, of course.

[Phy]

Yes it is, install Sony PC Companion and try again.

[Phy]

Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/

[KGY33]

Thanks for your input Phy. I downloaded PC Companion, but my PC still does not recognise my device (Xperia E4g).

Windows Explorer also does not pick up a device connected to my PC.

I believe I have the correct specs (as specified on the required section of the download page) i.e.

System requirements

• Internet broadband connection
• Intel® Pentium® 4, 3.6 GHz or equivalent AMD processor
• 5 GB free hard disk space
• 2 GB RAM
• 1 available USB 2.0 or USB 3.0 port and USB cable
• Microsoft® Windows XP™ SP3 (32-bit), Vista (32/64-bit), Windows 7 (32/64-bit), Windows 8/8.1 (32/64-bit) or Windows 10*

Except I have 1.66 GHz processor - not 3.6GHz - so possibly that is where it is not compatible?

[Carol51]

I have connected with USB to a USB hub attached to my Mac Mini. I expected the device to show up in my photo download software (have one for Adobe Bridge and the other is an Apple software called Image Capture) but it is not showing up. Nor in Finder. 

What is happening is that the phone is charging! And I can't get past that process it seems. Do I have to have a fully charged phone before it will be recognized by my computer as being a device with photos to download? Or maybe the USB cord needs to be plugged in directly to the computer? 

Freely admit to being very ignorant of the phone and Android at present. Thanks for any tips!

[KGY33]

Carol, wish I could help. I'm still no further with my XP Windows / Sony incompatibility issue described above. I'm not familiar with Mac at all. Sorry. 😞

[Broman]

Hello,

my computer doesn't allow me to enter the phone - i cannot see the files through the windows explorer, and in consequence cannot copy any files. PC Companion just recognizes that a "Telephone (null)" was plugged in. The problem occurs on different USB cables, but did not occur with the same phone on Windows 7. I have tried these solutions, but they dont work: /t5/FAQ/USB-connection-problems/m-p/348074#U348074

In my phone there is no possibility to chance MTP/MSC settings. I have tried various thing - uninstalling the device through device manager, installing new drivers (windows doesn't find any). In "My Computer" there is an Xperia E4g device, but it cannot be opened. I also tried reinstalling the pc companion. However, during the installation i get a following error message: http://imgur.com/giW3DFN

after klicking OK, everyghing goes on fine, the installator tells me that the installation was completed successfully. I tried researching this DISM thing, but I cannot find a real solution to the problem.

Please help me solve this problem.

[_Li]

When will you fix this bug which is related to the disappearance of USB Connection Mode?

As an android programmer, it's a bit inconvenience when you're unable to debug your apps on physical device especially when it comes to newer model.

The problem is that some of the newer models(maybe most?) are stuck with 'Media Transfer Protocol(MTP)', the default mode of USB Connection Mode which use Single ADB Interface driver that includes only 'Media Transfer Protocol(MTP)' without being able to switch to 'Mass Storage Mode(MSC)' which use the Composite ADB Interface driver which includes all of the protocols INCLUDING Android Debug Bridge(adb) Protocol which is required when you want to debug an android device with the adb.

It would be helpful if you fix it soon.

*Edited*

People won't be able to install the debug drivers as long you don't let people switch to 'Mass Storage Mode' which also switch the hardware id into hardware id that is listed in the drivers inf file

[jani1]

(I'm the OP - just forgot my first account emil+pass)

Briefly: two days ago I brought my E4 to Sony's official service (Cordon, Budapest). I told the problem, they connected the phone their computer via USB. Of course, phone had MTP mode only. They didn't understand what's the issue with the phone. I tried to explain differences between MTP&MSC mode, no success. Best answer I got: "if you want to store data on your phone, send it yourself via email".

After this I wrote to Sony Hungary (customer support) and Speedshop (where I bought the phone), no reply at all. I'd like to know what shall I do with this two months old phone.

Any suggestions? What shall I do? What can I do?

p.s. Just a few words on Cordon, the official service: ~10 years ago my week old SE Z520 had keyboard issues, they didn't repaired it, because "I'm left handed and push the buttons in wrong direction".

[xperiaperson]

I don't think you can do anything. The phone just doesn't have mass storage mode. But you can transfer any file between PC and phone both on internal storage and on SD card. It just doesn't show preview, but only simple thumbnails in Windows Explorer. Only update could solve this.

[jani1]

According to Sony Support, the phone has mass storage mode.

File transfer in MTP mode is slow and especially transfer to the sdcard often fails.