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Sony experia E5 sound problem.

HADOUKEN
Visitor

Sony experia E5 sound problem.

I'm having a problem with my Sony experia to where if a call anyone or if send videos through social media, I can't be heard. Could someone please help me?
4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

@HADOUKEN

could you test your Xperia E5 in >>> safe mode ?

HADOUKEN
Visitor

Can you please explain safe mode?
profile.country.GB.title
Uliwooly
Expert

@HADOUKEN

it will disable any third party apps (apps that you've installed), that will help narrow down the issue, if it's created by a third party app or preloaded app. 

HADOUKEN
Visitor

OK I'll try it