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Sony UBP x800 freezing and loud fan noise

Mukos12
New

Sony UBP x800 freezing and loud fan noise

I have had this player for a while and it generally sounds and looks good. I have been getting freezes from 4K discs. The discs are brand new with no scratches. I have tried Terminator genesis and Spiderman homecoming. I Dont know if this is important but whatever. The spiderman disc was even included with the player. Terminator genisis was very loud also. I find these issues pretty unaccaptable. I upgraded from my xbox one x to get rid of these sorts of issues.

1 REPLY 1
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IamNic
Expert

Hello @Mukos12,

 

I have the same player and can tell you that this is not the expected beahavior.

 

If I were you, I would return it to the store I bought it from and exchange it for another unit.

 

- Nic