Sound and video not in sync (KitKat 4.4.2)

[bsns050]

Hello,i am using xperia m2 dual. After upgrading my os to android kitkat 4.4.2 ,sound and video are not in sync for most of my apps and all games.is there any way i can fix it?

[Thommo · Accepted solution]

I'd recommend performing a system repair as this will often fix issues after an upgrade - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP