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Hi Guys
I got a new KDL-42W829B yesterday, set it all up fine, everything working.
Today Netflix app isn't working - TV says update required, I click to get update then says no new version avaliable
its then stuck in this loop
Other online apps are fine, firmware is up to date (downloaded to USB) Tv said its same version
Reset to factory settings, still no joy
Does anyone have any ideas ?
Thanks
Solved! Go to Solution.
Thanks Sony/Netflix for fixing this so quickly.
My Netflix works fine if I go through the app but the dedicated button on the remote just turns the screen blank. The only way to get out of this is to turn the tv off! This has only happened since the last update!
I called Netflix because it keeps shutting down on my TV. They told me I had to contact SONY to get the Netflix Software updated. I called SONY and they told me to contact community.sony.
Please tell me how to update the software because netflix keeps stopping and reloading and sometimes my TV shuts off all together.
Thank you.
Hi. I have a sony bravia smart tv. It's been in a box for a while because I moved. I am not able to connect to Netflix. I'm getting failed connection. My internet seems to be connected YouTube works and other features. Can you help me please there are no updates for my TV.