I am having problems with three devices in my home when trying to access BBC iPlayer.
Sony Bravia TV - KDL-50W815B (software version PKG3.004EUA)
Sony Blu-ray Player BDP-S5200 (software version M20.R.0164)
Humax HDR-1010S
They all load BBC iPlayer OK, and in each case when trying to play any programme the following error message appears on screen....."Something went wrong loading this programme" 02001.
I have checked that the software is up to date and I have restored factory settings, but with no success.
The TV is connected to my router via an ethernet cable, while the other 2 devices are connected via wi-fi.
My desktop and laptop and mobile devices are connected to the same router but in all cases they can load iPlayer and play the programmes successfully.
I have tried turning everything off and then on again (many times) but this makes no difference.
Have contacted Sony support but they have not been able to offer any solutions.
I would be grateful if anyone has any suggestions, as I have exhausted the ones I can think of, and those offered on various forums on the net.
