Smart tv apps misaligned

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Esidara
Explorer

Smart tv apps misaligned

My smart tv apps no longer line up properly. Selecting the 'youtube' logo loads BBC news, for example. Selecting BBC news loads Yupptv. The logos haven't moved but the apps they access have

2 REPLIES 2
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LightFoot
Specialist


@Esidara wrote:

My smart tv apps no longer line up properly. Selecting the 'youtube' logo loads BBC news, for example. Selecting BBC news loads Yupptv. The logos haven't moved but the apps they access have


Hi @Esidara 

I would try a Reset and if that doesn't work then I would try a Factory Reset. A Reset often cures these strange problems. What is the model number of your TV?

https://www.sony.co.uk/electronics/support/articles/00170598

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Cazl1311
Explorer

Hi we also have this problem, started just recently. I have messaged Sony so will let you know what they say.