First, the topic here is wrong it should read "Sony Bravia TV EPG "no event information" on satellite" not FreeSAT. Sony Android TVs are not Freesat enabled but Freeview.
Second, you are right the satellite Guide is a joke. It half works, and before anyone says anything, that is how non Freesat satellite Guides generally work without extra intervention by the manufacturer. Sony did provide such a service in pre 2015 model Sony satellite TVs via Gracenote connecting to the internet to populate the guide. Newer Android TVs don’t have this "Search" option but they do scan for program suggestions and that sort of works until you try to watch something - then the system tells you the program does not exist in the Guide. This half baked guide also looks for encrypted satellite programs data and suggest these too even though the Sony TV is not a Sky box obviously. Its just a terrible implementation and Sony have no interest in doing anything about it since they sold Gracenote.
Thirdly, it's not beyond Sony capabilities to implement something the same as they had on previous models, it's just they can't be bothered. For example Enigma boxes which are not Freesat search for satellite program data, so there could be a solution, just Sony don't care.
Fourthly, if there are Sony people on here they are hiding.
Finally, is there a point in taking it up with Sony? No, is the simple answer. The only recourse is to not buy Sony products in future. I was a Sony man buying phones, PlayStation, tv etc. for years but have dumped them in favour of Samsung and other suppliers. Pity because their TVs were always great for picture and sound. Maybe if enough people boycott buying new stuff they will listen to loyal customers. BUT - I doubt it! BTW we are not whingers, just unhappy customers because the specs say the tv has an EPG and no mention is made that the satellite version sucks.
