Keyboard locked / disabled when using WEB only function

[rodowne21]

When using the WEB button on my Vaio the keyboard has recently become disabled. It is fine when using computer normally. Does anyone have a suggestion as to resolving this issue?

[Blencogo · Accepted solution]

Do you have a USB Mouse plugged in?

This may conflict with the keyboard and should be disconnected when using Quick Web Access.

[rodowne21]

Wow you're sharp - Instant solution! I had got used to the USB bluetooth plug being there and removing it did the trick. Many thanks.