Share your experience!
Vaio model: VGN FW11E
I recently installed windows 7 and lost all previous software I had installed on my Vaio.
My vaio came preinstalled with adobe photoshop elements 6.0 and cs 4.0
Is there any way of getting this software back?
I have search various forums and have found nothing on this matter - it seems very harsh if sony is unwilling to send software (which you own/have bought when buying the Vaio)
can anyone help.
P,S
I rang ADOBE directly and they said it was for sony to sort out!
Solved! Go to Solution.
Hi razakhta,
welcome to Questions & Answers..:smileyhappy:
Unfortunately the pre-installed Adobe software is licensed for use with the original Sony supplied pre-installed OS and therefore is not available to download..:smileysad:
The only way round this is to re-install the Sony supplied pre-installed OS and then upgrade, rather than clean install, to Windows 7, this should enable you keep the original pre-installed software..:smileywink:
Hi razakhta,
welcome to Questions & Answers..:smileyhappy:
Unfortunately the pre-installed Adobe software is licensed for use with the original Sony supplied pre-installed OS and therefore is not available to download..:smileysad:
The only way round this is to re-install the Sony supplied pre-installed OS and then upgrade, rather than clean install, to Windows 7, this should enable you keep the original pre-installed software..:smileywink: