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Sony mex-bt3100u bluetooth issue

Sony mex-bt3100u bluetooth issue

ok so i bought this unit yesterday and couldn't get the mic to work on the unit i could hear the caller fine, but they couldn't hear anything my end, so i returned it and they said it must have been faulty, so the new 1 i got today, i tried calling someone before i bolted it into my dashboard, and it worked great, but now i have played music through the bluetooth, callers cant hear me anymore, ive made sure im on bt phone not bt audio and made sure the mic volume is on, but still not a sound, i can still hear the caller fine though, any suggestions? it must be a setting some where surely, sony cant make a unit to only work once....

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