Wh-1000xm4 answering calls samsung s20

[Tartanfish]

  I hear the ringtone in the headphones -  but cannot pick up the call by double tapping the right earcup. Manually answering on the handset works fine - any thoughts ?

Many thanks

[Peter_S.]

Hi Tartanfish,

Maybe you haven't selected the correct BT-profile or your phone doesn't support the control from the headphones.

Cheers

Peter