I would like to use my Smart Sony TV to view Netflix films but after hours of trying I find Sony TV's before 2012 do not support this feature. I am pretty certain that Sony could solve this by issuing a software upgrade, my guess is they are not doing so to try and force customer to upgrade there TV's. Welcome to the real world Sony I have been loyal to Sony for many years but all your gear will now be replaced by equipment that supports its uses. Samsung here I come...,..