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Scoot1512
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HT-CT180 - sub woofer issues

bought this sound bar 2 weeks ago and the sub woofer seems to make little or no difference to the sound, even on stuff with a lot of bass. I also seem to get what sounds like wind blowing in the sub woofer even when there is no sound playing. I have tried the usual turn of n on, re pair the sub woofer but getting nowhere. Any help appreciated..

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