Ok I shall try to be as blunt as possible.

As you can see, my issue lies with the sleep and hibernation functions of my new Sony Vaio VPC-EH2P0E core I5 which runs windows 7 64 bit.

Bought brand new, this laptop does not wake up from either power modes. Opening/closing the lid, clicking the mouse, keyboard or plugging in USB devices all do not wake the pc fully; all I hear is the hard disk spinning and the screen lighting up but remaining black.

I have to hold down the power button to crash it each time, in order to restart it.

I have tried all sorts: BIOS access (which is extremely simplified compared to my last pc); changing power settings; changing USB root hub power settings from the device manager; troubleshooting from windows website; troubleshooting from sony website e.t.c

BUT TO NO AVAIL!

I have returned my pc to its factory state and still no change.

Can someone out there provide the first concise understandeable answer PLEASE???

Any help would be muchly appreciated,
Thanks

Message was edited by: GsuZonAciD

Message was edited by: GsuZonAciD