call notification issue

[Metaliken]

 Call Notification Bubble
  It is not removed, the call notification bubble. Even if you open the contacts and see the calls, keep showing the number of calls, in the bubble.

Burbuja de notificacion de llamadas

No se quita, la burbuja de notificación de llamadas. Aunque abra los contactos y vea las llamadas, sigue mostrando el número de llamadas, en la burbuja. 

[Uliwooly]

@Metaliken 

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

What if you try this:

1 restart the phone

2 clear the app data

settings > apps & info > all apps > phone > storage > clear cache/data > restart the phone 

[Onnick]

None of that works on this phone 

[Ckovvi]

I have read somewhere that if you call yourself from another number and let you have another missed call then notification will be gone once you open to see missed call.

[Onnick]

that does work but what has been missed out of the software update for it start doing that ?

[Martin1]

Hi everyone, sorry for the late answer here but let me see if I can help out!

If your device has the Google Phone app and not the Xperia phone app, this behaviour will be fixed in a new update for the application that will be released and available in the Google Play store around October 21-25, so keep an eye out there.

If the phone application icon is blue and the phone inside of it is white, you have the Google phone app.

Let me know if you have any further questions! 

[Rob1611]

Hi. I've recently upgraded from xz1 to Xperia 5 and the missed call notification is still there. It says the Google phone app was updated 31st october

[Martin1]

Hi @Rob1611, sorry to hear that you are affected by this as well.

We have heard of some users still experiencing the missed call notifications that will not go away. It is under investigation and planned to be fixed in a future update. I apologize for the inconvenience meantime.

Let me know if you have any further questions! 

[Neiljohn]

Yup, brand new xperia 10, missed call notification flag won't go, previous xperia never a problem, so much for beta testing and checking software functionality...

[Martin1]

Sorry to hear that you are affected by this as well, @Neiljohn.

As i mentioned in my previous post, It is under investigation and planned to be fixed in a future update. We do appreciate your patience and apologize for the inconvenience meantime.

Let me know if you have any further questions!