Xperia XA stuck in boot loop

[SwagLord]

Good evening

Since Today my Xperia Xa is stuck in a boot loop after I restarted it after a long time.
I tried "Xperia Companion" but it doesn't fix it. "Xperia Companion" states that I should be able to start my phone, but it doesn't work.

I thank you for your help

sincerly Me

[CameronT]

Hi @SwagLord,

Welcome to the community. I am sorry to hear about this.

You may need to run a software repair using Xperia Companion. To do this you need to shut down your phone. You can force a shutdown by holding power and volume up until it vibrates.

[SMITkhan]

Only do this simple step switch off 📴 your phone remove your external memory card 💳 power ⛮ on your phone 📱 now it's work fine just trying it

[SwagLord]

I tried it now several times with "Xperia Companion" but when I start it it just goes back into the bootloop.

[CameronT]

@SwagLord,

Please try the steps as @SMITkhan suggests, as it could be a faulty SIM or SD card.

If it still does the same thing you will need to contact your local support team to arrange a repair for you. You can find their details in my signature.

[DenisV]

I have the same problem, on a brand new Xperia XA1 phone. Removed SIM Card and MicroSD Card. To no avail.

Yesterday I spent 4 hours installing and migrating from my old phone (Xperia Z3 Compact) because the Xperia Transfer software had problems with migrating the apps. I wouldn't like to loose all my contacts now because I don't have a backup yet :(.

Can someone please give me the correct procedure to deal with this problem?

[MarlonUk1]

unfortunately the answer to this problem will entail a software reset. can you check with your google account if there is by chance that the contacts are synced with google account>

charge your device 1-2 hours ignore bootloops

then without turning it on perform software repair using Xperia Companion

[tpradhania]

This is ssying your phoen bootloader is unlocked Sony Experia campanion software can not repair your phone. please help me

[Shal92]

My phn got stuck on boot loop for 5 hrs.

I surfed on net about it and got this answer to press power button with volume up until it vibrates...and that worked in seconds..

[Yggep]

Phone will not turn on by the power button nor the power and volume buttons nor will Sony Companion start the phone. The phone start self shutting down with a 75%  charged battery this problem has occurred since it was returned to Sony because of a screen issue.