a little problem with settings

[Ahmed_009]

I use swipe unlock most the times but once I made pattern.. I found that swipe is disabled by administrator, encryption policy or credential storage.. my phone was never encrypted.
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My 2nd issue is that sometimes I find a star up right next to clock, battery.. Etc
I haven't seen that star before lollipop upgrade

[SophiaW · Accepted solution]

Hi Ahmed_009 

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Do you use a corporate email address by any chance, as this is a common reason why the phone doesn't enable the 'none' or 'swipe' option. If you don't then you can go into Settings > Security > Clear credentials. Then restart the phone & see if 'none' or 'swipe' appears. 

A star in the status bar means that you have Priority turned on - to change this you just press the volume key and a pop up window should appear where you can change that. 

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